Knowledge is power!  Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. NO shoes, Empty pockets, Ensure riders do not bring anything on any inflatable but a smile and soft clothes/swimsuit. 

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (50ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on flat grassy surfaces away from underground and above ground utilities OR indoors with sandbags. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes (sandbags may be used for some anchor points if the ground is hard), while inflatables that are setup indoors are anchored with sandbags. It is important to know your underground utilities, as we are not responsible for any damage from driving our 18 inch stakes into the ground to secure the inflatable! FLAT surfaces ONLY!

If there is another inflatable company you plan to use, we require proof of their general liability insurance prior to event. If the other company is using your power source, you must rent a generator from us OR have our power source on a seperate breaker. This is to protect YOU while protecting our equipment. If their equipment is faulty and causes damages, we want to be assured WE are protected. As always, SAFETY is a priority! Renting a generator will avoid these issues. Also, keep in mind about your water source such as having enough water hoses! We will gladly work with others IF they are actually LICENSED AND INSURED and not sharing the power source! 

YES! You can pay weekly or whatever works best for you! A 50$ deposit is required to reserve your unit and day (unless it is connect four or jenga). Payments must be received IN FULL prior to us setting up. If we arrive and there is any issue, you will be charged the full cost of the rental. If there is a no show/”change of mind”/rain(we do NOT cancel for rain)/inadequate power and/or water sources, FULL cost is charged and we depart with our unit. 

 If you cancel BEFORE 48hrs of the scheduled event, we will gladly refund every dollar. YOU MUST SPEAK WITH ME in person or via phone TO CANCEL if you have PAID. This ensures I am AWARE! We gladly refund every dollar paid towards that booking if before the 48 hour window.  Last minute cancelations result in you being responsible for the ENTIRE amount. We do not allow any cancelations within 48 hours of the contracted rental. Why? This causes loss of business. Simple.

Yes, staffing is an option! It is recommended for those having a lot of traffic with the inflatables/games. When you opt for staffing, a member of Billingsley Bounce will follow all the rules in the signed contract. This is a way to enjoy the party without having to stay at the inflatable and ensure smooth operations, WE do that!

We accept cash/venmo/business checks but the $50 deposit must be paid online. 

We use Square to process payments and we absorb a portion of that cost so you save more! 

Our Website/Square does NOT differentiate between credit and debit cards.

I have it listed at checkout to notify us PRIOR to making payment if using a Debit card.

ALL payments are final!  

Choosing someone who is not licensed nor insured is a HUGE mistake. These are the people that will not SAFELY secure the inflatable, which can quickly turn into a tragedy. A simple search on this question via Tiktok/Youtube will show you what could happen! We stake the inflatable at every anchor point using 18 inch steel stakes or sandbags. We have had several customers state that nobody has ever anchored their rental and that is sickening to me! We spread awareness at every rental and educate about safe set-ups, so that every step is taken to protect our children! 

Renting Waterslides dry is dangerous and many are actually illegal to rent dry. We do have some that can be rented dry but we have combos that are made specifically for wet/dry events! Water is actually safer for waterslides… Also, setting up on pavement can be dangerous as well. Our slides above 15ft will not go on pavement or be rented dry. There are safe ways to set up dry and on pavement, absolutely! But we will not cut corners nor compromise a persons safety for a few bucks, EVER! 

Most ppl renting from those that don’t have an ounce of safety in mind when setting up at a kids birthday are not aware of the correct way to set up until they rent from us and see the actual way inflatables are to be INSTALLED. I do not know how these illegal inflatable owners stay booked and then sleep knowing they have put our babies in harms way for a few (un-taxed) bucks! As you can tell, I am passionate about this and hope one day Alabama puts an end to those type of Owners like the other states have done. Until then, I will do everything in my power to be heard by legislature! 

I am not better than anyone and I am not perfect but our set-ups are SAFE, we pay taxes and we spend more protecting our family than our most expensive slide cost!!! WE TRULY CARE ABOUT THE SAFETY OF EVERY PERSON while protecting our family. 

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.